Good staff performance

The hotel's proximity to excellent dining options and the attentive staff made my stay enjoyable. Although the bathroom was a bit cramped, the complimentary bicycles and up-to-date decor improved my overall experience.

The bed was super comfy, which was a big plus.

During my stay, I faced several maintenance issues. The bathroom felt extraordinarily small, making it a challenge to move around. Additionally, the noise from the street was quite bothersome at times, impacting my overall comfort.

1. Welcoming staff
2. Comfortable bed
3. 24/7 coffee service

1. Room lacked windows
2. Laundry charges high

The breakfast on the 7th floor featured fantastic views of the city, making each morning enjoyable.

I experienced significant noise disturbances, especially in the early morning from the restaurant above, which affected my sleep quality.

The local food scene is a treasure! Dining at Como hecho en casa de Lucas y Luisa (0.5 km away) was a highlight, packed with flavorful arepas. The staff was incredibly welcoming, and I had a great experience with management switching my room promptly.

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The hotel staff were incredibly welcoming! Plus, the breakfast on the 7th floor featured fantastic views, making mornings delightful.

Although the location was decent, the ten-minute walk to the nearest Metro station can be inconvenient at times.

Just a suitable option for a holiday in Medellin with high value for money. The hotel was clean, friendly staff spoke English well, and the breakfast was decent. Make sure to check the AC as it had some issues during my stay.

I had a Superior Double Room for 13 nights. The bed was super comfy, which was a big plus for me. The room was clean, and hot water was always available. It did have a few issues, but the staff offered to move me to a different room, which was nice. The breakfast was decent. although not much variety, it had the essentials. The only downside was that the room didn't have a safebox and the noise from the street could be annoying at times.

A Comfortable Getaway with Minor Drawbacks

I appreciated the warm welcome from the staff who helped carry my bags and offered coffee upon arrival. Breakfast on the terrace was enjoyable, although the variety was limited. Ensure to ask for a room with a view to avoid the inner courtyard. Overall, a pleasant stay!

The hotel staff welcomed us warmly, and we loved the 24/7 tea and coffee service. We visited the Convention Centre Plaza Mayor, only 1.5 km away, and had a fantastic time enjoying recreational facilities, including massages. The area felt safe and lively, especially at night.

The room we had didn't have a safebox, which was a bit inconvenient for us.